Visitor Services Apprentice
Birmingham Hippodrome

Job Reference: 000204

Location: Birmingham Hippodrome

Job Closing Date: 26/09/2021

Interview / Assessment Centre Date(s) w/c: 04/10/2021

Salary: 18,525pa + benefits

Employment Type: Fixed Term

Department: Visitor Services

Hours Per week: 37.5

The Apprentice will help ensure everyone is welcome by providing excellent service standards across all front of house areas, ensuring sales are maximised and that the customer experience is always of the highest standard by providing a welcoming, efficient, knowledgeable and friendly service.  This role will involve working in all areas Front of House including in our auditorium, bars, café and other retail areas as and when required, in line with business needs.

Full training will be provided on and the off the job. The Apprentice will complete the NVQ Level 3 course in Customer Service specialist.

This is an 18 month contract to complete the apprenticeship. 

If you would like to find out more about the roles, we will hold group remote session calls via Microsoft Teams at 6pm-7pm on 15 and 22 September. If interested, please contact 

Should you wish to submit a video application please contact

Recognising under-representation in our workforce of Black, Asian and global majority people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experiences.


This position is now closed. We are no longer accepting applications for this position.